Certified White-Glove Mail-In Service

Nationwide Mail-In Repair Service

Prefer professional installation over DIY? Send your device to our specialized Spokane repair facility. Every intake includes a complimentary electrostatic foam shipping box with Prepaid Return Postage (rated up to 2.0 lbs / 32 oz), full transit insurance, and rapid 24–48h turnaround.

Prepaid Postage Included ($0 Due)

UN3481 Li-Ion Ground Compliant

24–48 Hour Bench Turnaround

How Mail-In Repair Works

Submit your device details and symptom below.
We dispatch a custom ESD mailer with prepaid postage.
Pack your phone and hand it to USPS or UPS.
We complete repairs, test, and ship it back via Priority Air.

View Services & Tribal Tax FAQ

Overnight Nationwide Lab Repair

Mail-In Repair Request & Shipping Kit Intake

Provide device diagnostics and order your complimentary electrostatic cushioned shipping kit with prepaid Priority Overnight freight.

24–48h Bench Turnaround

Device Brand *

Exact Model Name / Number *

Serial Number or IMEI (Optional)

Select Reported Symptoms & Faults *

Passcode & Lock Status

Cosmetic Condition Prior to Transit

Diagnostic Photos of Damaged Item (Optional)0 / 4 photos uploaded

Drag & drop device photos hereFront display, back glass, frame corners, or powered-on screen error

Technician Notes / Detailed Failure Symptoms

Track Existing Mail-In Repair

Already sent in your device? Enter your Repair Management System (RMS) number to view live bench status.

Live Cleanroom Repair Status

Mail-In Repair Status Tracker

Enter your DCP-RMS Tracking Number for real-time bench diagnostic updates, technician logs, and return shipment tracking.

White-Glove Reverse Logistics

Mail-In Repair Estimator & Express Kit

Free outbound overnight shipping kit, custom ESD foam packaging, and insured return delivery at zero extra shipping cost.

$0 Free Return Freight

1. Select Hardware Model

2. Service & Component Replacement

Mandatory Customer Pre-Shipment SOP

1. Local/Cloud Data Backup: I have backed up my data. (Depots cannot guarantee data during board service).2. Security Locks Disabled: Apple Find My / Google FRP / Passcodes removed for bench hardware diagnostic testing.3. Battery Discharged <30% SoC: Compliant with DOT 49 CFR 173.185 & IATA PI 967 dangerous goods air transport rules.4. Accessories Stripped: Cases, screen protectors, SIM cards, and memory cards removed.

Transparent Cost SummaryAll-Inclusive Bundle

Screen + Battery Bundle (parts, bench labor & QA)$242.31

Outbound Express Shipping Kit (Overnight)FREE ($0.00)

Inbound Reverse Transit (Pay-On-Use)FREE ($0.00)

Insured Return Ground FreightFREE ($0.00)

Estimated Total$242.31

Pre-Auth Hold: A temporary $25 pre-authorization hold is placed at checkout and automatically released when our central depot scans the arriving kit.

Secondary Approval Gate: If our diagnostic bus scan reveals unexpected hidden damage (e.g. liquid ingress), work pauses and we text you photos with an itemized approval link.